How to release my daughter from my contract

[jennoru]

I took out a family linked contract 4 yrs ago but I can't seem to unlink my daughter so she can still keep her number under her own contract. We never received any of the loyalty offers that we were sold in this contract. 

[Cleoriff · Accepted solution]

Hi @jennoru 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.