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How to make a complaint

mtmc98
Level 1: Joiner
  • 4 Posts
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Anyone know how to speak to someone to make a complaint?  I've made 2 phone calls already this week to have o2 Travel Bolt on added to my account without success (despite getting text messages to say it would be added).  When I questioned some of the information the assistant just gave me on my latest call she put me on hold for 15 minutes.  Just want to get this sorted before my holiday!

 

TIA

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MI5
Level 94: Supreme
  • 147789 Posts
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@mtmc98 

See here make a complaint

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147789 Posts
  • 639 Topics
  • 28355 Solutions
Registered:

@mtmc98 

See here make a complaint

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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