Solved: How to leave

Richard_Maguire · ‎28-12-2021

evening,

I am coming to the end of a two year contract in February 2022. I only have £18 left to pay on my device plan.

I plan on leaving o2 - I want an iPhone 13, and the deals elsewhere are so much better than what O2 are offering me.

If I pay off the remainder of the device plan, can I cancel the airtime on the spot for free by contacting O2?

Thanks

MI5 · ‎28-12-2021

@Richard_Maguire

Yes you can, or just get your PAC and move and O2 will just bill you for what you owe.

Guide: Cancelling Your Contract

Guide: How to get your PAC [June 2021 Update]

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎28-12-2021

@Richard_Maguire

Yes you can, or just get your PAC and move and O2 will just bill you for what you owe.

Guide: Cancelling Your Contract

Guide: How to get your PAC [June 2021 Update]

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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