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How to have 02 account messages set to be sent to mum instead of direct to son (minor) for shared a/

ClaireA
Level 1: Joiner
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on ‎05-10-2020 18:38

on ‎05-10-2020 18:38

Hi. Trying to find out how to get automatic 02 messages when changes made to son's (u18) account that is shared with mine (mum's) , sent to Mum for changes to his phone details , rather than to him direct ??

Cannot see where to change it and just have my mob number as the notification number only.

Thank you
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MI5
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on ‎05-10-2020 18:45

on ‎05-10-2020 18:45

@ClaireA 

O2 will only send texts to the number associated with the changes being made.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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