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How to connect new phone to network

Sandra5
Level 1: Joiner
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on ‎08-12-2020 17:15

on ‎08-12-2020 17:15

Connect new phone to network

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madasaf1sh
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on ‎08-12-2020 17:19

on ‎08-12-2020 17:19

@Sandra5

What problem are you having in getting your new phone working?

As you just put your Sim in the phone, and follow the setup screens
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
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on ‎08-12-2020 19:50

on ‎08-12-2020 19:50

@Sandra5 

To activate a new sim, you need to do a sim swap, starting from your old phone / sim 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎08-12-2020 21:11

on ‎08-12-2020 21:11

Use your old sim if its the same size

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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