How to claim the free gifts with the Samsung s21

[Vikadoo]

Just preordered the Samsung s21 ultra how can I claim the free gifts

[MI5]

@Vikadoo 

Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or ROI residents (18+) only or registered companies. Pre order a new Samsung Galaxy S21 5G, S21+ 5G, or S21 Ultra 5G from 14/01/2021 – 28/01/2021 and claim Samsung Galaxy Buds Live or Samsung Galaxy Buds Pro & Samsung SmartTag by redemption. No cash alternative. Participants who pre-order from Samsung Shop Online can claim their Reward at the same time as the pre-order. Customers from other participating retailers, must visit www.samsungpromotions.claims/janpreorder to complete the online claim form, upload proof of purchase and provide all other required information by midnight on 27/02/2021. Maximum 1 claim per Promotion Product purchased and a maximum of 250 claims per Company Participant. See www.samsung.com/uk/galaxy-s-preorder/terms/ for full Promotion terms.

[littlenatz]

Did the free gifts show on your email order confirmation?

[MI5]

@littlenatz 

No, you have to claim them from Samsung.

[littlenatz]

Aaah okay I thought they should show like the Disney plus etc does

[MI5]

@littlenatz 

No as it's not an O2 promotion.

It's run solely by Samsung.

[littlenatz]

Thats perfect, thank you.

[DoctorJellybean]

I've just ordered the S21 myself, and I thought I saw on the confirmation page that one has to log in into My O2 and claim it once it has been dispatched?

[jonsie]

You won't be able to claim until after you have the phone and have passed the change of mind period.

[MI5]

@DoctorJellybean You'll need to wait past the 14 day cooling off period so you don't cancel the phone and keep the gifts.