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Level 1: Joiner
Posts: 3
Registered: ‎19-11-2020
Accepted Solution

How to check the status on a mobile number transfer (PAC has been provided)

Hi,

 

Anybody know how to check the status on when a mobile number transfer will be complete ?

PAC code was provided when the o2 contract was taken out.

 

Thanks

Regards

Ellis

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Posts: 108,270
Topics: 559
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Registered: ‎04-04-2012

Re: How to check the status on a mobile number transfer (PAC has been provided)

@EMB 

Unless you were text a transfer date, send the form again https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎19-11-2020

Re: How to check the status on a mobile number transfer (PAC has been provided)

Ok thanks have completed the form online. Hopefully they have started it when I ordered the phone.but best to be sure cheers
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Posts: 108,270
Topics: 559
Solutions: 14,341
Registered: ‎04-04-2012

Re: How to check the status on a mobile number transfer (PAC has been provided)

@EMB 

Unless you were texted a transfer date, it hasn't been started.

The text confirms O2 have received and accepted the request.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎19-11-2020

Re: How to check the status on a mobile number transfer (PAC has been provided)

Ok thanks, will give O2 time to reply to the online form. Thanks again
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Posts: 108,270
Topics: 559
Solutions: 14,341
Registered: ‎04-04-2012

Re: How to check the status on a mobile number transfer (PAC has been provided)

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)