on 29-03-2020 17:04
on 29-03-2020 17:13
on 29-03-2020 17:13
@Breony You would need to speak to customer service, which will not be easy at the moment. Best time to call is 8 am.
https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416
on 29-03-2020 17:15
on 29-03-2020 17:15
Have you already ordered your upgrade?
If not, you can tick the box on the ordering page to get a new number rather than retaining your old number......