How to change my payment date

[Connor9]

I got a phone of use an it says I have to pay 19 pound my bill but I don’t get paid till the 7th

[Cleoriff · Accepted solution]

Hi @Connor9 

You'll need to call O2 and ask for payment management.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

[Connor9]

Okay thank u so much

[Cleoriff]

You're welcome @Connor9