on 29-08-2020 08:53
Hi was just wondering how i can cancel my insurance without phoning customer service?
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29-08-2020 09:12 - edited 29-08-2020 09:15
29-08-2020 09:12 - edited 29-08-2020 09:15
You can't. You have to give 30 days notice.
https://www.o2.co.uk/shop/services/mobile-insurance
All numbers to call are in this guide Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Also, press Fraud or Lost and Stolen if given that option.
Edited to add insurance link.
Veritas Numquam Perit
29-08-2020 09:12 - edited 29-08-2020 09:15
29-08-2020 09:12 - edited 29-08-2020 09:15
You can't. You have to give 30 days notice.
https://www.o2.co.uk/shop/services/mobile-insurance
All numbers to call are in this guide Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Also, press Fraud or Lost and Stolen if given that option.
Edited to add insurance link.
Veritas Numquam Perit