How to cancel contract from abroad?

[Anonymous]

I need to cancel my monthly contract and I read that you have to call 202 and give 30 days notice. This number doesn't work from Bolivia! How do I cancel my contract? Is there a different number I can ring?

[Anonymous · Accepted solution]

Hi you can ring +44 844 809 0200 free of charge

[perksie]

You could try here if Live Chat doesn't help:

https://www.o2.co.uk/apps/help/help

or write in the old fashioned way to:

Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP

Live Chat link:

http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref%28user%29:str%28Rel...

[Anonymous]

Or write to them.

Or e mail 02.

https://www.o2.co.uk/apps/help/help

[kfd21]

I tried that number but was told ' this number is not assigned to a customer'

[kfd21]

I tried that as well, but it can never be opened.

[Cleoriff]

Hi @kfd21 

We're just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

[kfd21]

Hi Cleoriff, I'd suggest with 105,203 posts to your name you are a full time kudos machine! Thanks I have left a message with FaceBook and will report back any progress

[Cleoriff]

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@kfd21 wrote:

Hi Cleoriff, I'd suggest with 105,203 posts to your name you are a full time kudos machine! Thanks I have left a message with FaceBook and will report back any progress

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Lol @kfd21  Best of luck x