Solved: How to bring over number to o2 from a different ne...

SugarNuttyK · ‎26-01-2021

Hi when I signed up to o2 pay monthly sim it asked if I would like to bring over my existing number which I do so I got the puk code from my old provider and gave it to o2 then I got an email telling me it had failed as the number I have just got from o2 isn't active yet (have just got the sim today) and now I can't find anywhere I can re do it now I have activated this sim
Can anyone help me please?

MI5 · ‎26-01-2021

@SugarNuttyK

Here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-01-2021

@SugarNuttyK

Here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

SugarNuttyK · ‎26-01-2021

Thank you very much for your help 😊👍

MI5 · ‎26-01-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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