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on 26-03-2018 08:44
Solved! Go to Solution.
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on 26-03-2018 18:55
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on 26-03-2018 18:55
For reference, here is a list of all bars that can be applied by customer service:
- Bar all Direct to Bill Debits (caution with this though as it will block all future ones that customer might want to have, not just one)
- Premium Bar (calls to premium numbers, 090, 070 etc.)
- International Bar (bars calling out from UK)
- Adult Bar (stops 18+ services access for web)
- Bar all inbound calls when roaming outside UK
- Bar all outgoing international calls (blocks calls from UK to overseas)
- Bothway bar (blocks calls in and out)
- Chat bar (blocks over 18 chat services)
- Class 9 bar (block when arrears)
- GPRS bar (blocks data)
- IMEI Bar (phone's serial number blocked and blacklisted)
- Incoming call bar (calls inbound are blocked)
- Outgoing call bar (calls outbound are blocked)
- Roaming bar (Can't use phone outside UK)
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 26-03-2018 08:45
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on 26-03-2018 08:55
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on 26-03-2018 08:55
Hi @Julie1959
Please contact customer services and ask them to block all charge to mobile billing.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 26-03-2018 10:23
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on 26-03-2018 10:23
I think customer service can put a premium bar on the account?
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on 26-03-2018 18:55
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on 26-03-2018 18:55
For reference, here is a list of all bars that can be applied by customer service:
- Bar all Direct to Bill Debits (caution with this though as it will block all future ones that customer might want to have, not just one)
- Premium Bar (calls to premium numbers, 090, 070 etc.)
- International Bar (bars calling out from UK)
- Adult Bar (stops 18+ services access for web)
- Bar all inbound calls when roaming outside UK
- Bar all outgoing international calls (blocks calls from UK to overseas)
- Bothway bar (blocks calls in and out)
- Chat bar (blocks over 18 chat services)
- Class 9 bar (block when arrears)
- GPRS bar (blocks data)
- IMEI Bar (phone's serial number blocked and blacklisted)
- Incoming call bar (calls inbound are blocked)
- Outgoing call bar (calls outbound are blocked)
- Roaming bar (Can't use phone outside UK)
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

