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How to block any charges with games

Julie1959
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On an HTC 626 I want to block any changes to stop son keep running bill
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MI5
Level 94: Supreme
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For reference, here is a list of all bars that can be applied by customer service:

  • Bar all Direct to Bill Debits (caution with this though as it will block all future ones that customer might want to have, not just one)
  • Premium Bar (calls to premium numbers, 090, 070 etc.)
  • International Bar (bars calling out from UK)
  • Adult Bar (stops 18+ services access for web)
  • Bar all inbound calls when roaming outside UK
  • Bar all outgoing international calls (blocks calls from UK to overseas)
  • Bothway bar (blocks calls in and out)
  • Chat bar (blocks over 18 chat services)
  • Class 9 bar (block when arrears)
  • GPRS bar (blocks data)
  • IMEI Bar (phone's serial number blocked and blacklisted)
  • Incoming call bar (calls inbound are blocked)
  • Outgoing call bar (calls outbound are blocked)
  • Roaming bar (Can't use phone outside UK)

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 5 of 5
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Julie1959
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On games and radio comps
Message 2 of 5
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MI5
Level 94: Supreme
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Hi @Julie1959

Please contact customer services and ask them to block all charge to mobile billing.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
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Anonymous
Not applicable

I think customer service can put a premium bar on the account?

Message 4 of 5
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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

For reference, here is a list of all bars that can be applied by customer service:

  • Bar all Direct to Bill Debits (caution with this though as it will block all future ones that customer might want to have, not just one)
  • Premium Bar (calls to premium numbers, 090, 070 etc.)
  • International Bar (bars calling out from UK)
  • Adult Bar (stops 18+ services access for web)
  • Bar all inbound calls when roaming outside UK
  • Bar all outgoing international calls (blocks calls from UK to overseas)
  • Bothway bar (blocks calls in and out)
  • Chat bar (blocks over 18 chat services)
  • Class 9 bar (block when arrears)
  • GPRS bar (blocks data)
  • IMEI Bar (phone's serial number blocked and blacklisted)
  • Incoming call bar (calls inbound are blocked)
  • Outgoing call bar (calls outbound are blocked)
  • Roaming bar (Can't use phone outside UK)

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
2,114 Views