How to avoid the so called "early termination charges" once cancelling a Refresh contract?

[cyrillicguy]

I wrote a post a while ago about how nice and thoughtful it was of O2 to try and  dip their hands into my pocket by attempting to charge me the Early Termination Fee after I've cancelled my Refresh contract.

It all got sorted at the end right enough, but still...

Now, I've fully paid for the device on my other O2 contract (also a Refresh one) and got the PAC as I had enough of this network to be brutally honest.

However, once I use my PAC, I don't want to go through the whole "early termination fee" saga again. After me sharing my concerns with the advisor who gave me the PAC, the reply was "O2 won't charge you early termination fees after paying off a Refresh device and leaving, and this is the first time he has ever heard of this happening" (taking into the account that some forum members reporting this happening for the past 2 years or so... ).

So, the question is - how do I avoid being charges that fee again? The device is fully paid off, I've got a PAC, I want out, but without any nasty surprises.

Is that achievable? Could someone help? @Toby? Anyone?

Thanks

[jonsie]

Yes next billing date I'm afraid. If you were to ask three different advisers how much you owed or were in credit, you would get three different answers so best to wait.

[Anonymous]

http://i.imgur.com/WNO25bc.png

New bill came today, looks like its been sorted.

[jonsie]

That's good....sorted 

[Cleoriff]

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@Anonymous wrote:

http://i.imgur.com/WNO25bc.png

New bill came today, looks like its been sorted.

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Damn good job @Anonymous That sort of money is a hell of a lot to be missing from your account...Well done

[perksie]

O2 generally get there - eventually.