Solved: How to%20swap%20data

Molly19 · ‎06-01-2021

Received my iPhone 11 today, inserted new sim but data and outgoing calls and messages only work on my old phone. How do I swap this round?

MI5 · ‎06-01-2021

@Molly19

You need to use your old sim in new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Molly19 · ‎06-01-2021

Received my iPhone 11 today, inserted new sim but data and outgoing calls and messages only work on my old phone. How do I swap this round?

MI5 · ‎06-01-2021

@Molly19

You need to use your old sim in new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎06-01-2021

@Molly19

Can you use your old sim in your new phone?

Otherwise if you want 5G and are in a 5G area you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update

Veritas Numquam Perit

MI5 · ‎06-01-2021

No 5g on iPhone 11 @Cleoriff

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎06-01-2021

Ok.

Veritas Numquam Perit

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