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How long to get your old number moved

Gram2001uk
Level 1: Joiner
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Hi i recently came to 02 and got my PAC code and entered it at the time of sale. I got my new mobile today but my number hasn't come over fully (my number answers on 02 but shows a different number calling out) How long does it take?

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MI5
Level 94: Supreme
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@Gram2001uk 

Up to 24 hours, keep rebooting your phone.

If not completed tomorrow, call O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120757 Posts
  • 605 Topics
  • 18202 Solutions
Registered:

@Gram2001uk 

Up to 24 hours, keep rebooting your phone.

If not completed tomorrow, call O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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