cancel
Showing results for 
Search instead for 
Did you mean: 

How long to get your old number moved

Gram2001uk
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi i recently came to 02 and got my PAC code and entered it at the time of sale. I got my new mobile today but my number hasn't come over fully (my number answers on 02 but shows a different number calling out) How long does it take?

Message 1 of 2
118 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 126892 Posts
  • 613 Topics
  • 21824 Solutions
Registered:

@Gram2001uk 

Up to 24 hours, keep rebooting your phone.

If not completed tomorrow, call O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
108 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 126892 Posts
  • 613 Topics
  • 21824 Solutions
Registered:

@Gram2001uk 

Up to 24 hours, keep rebooting your phone.

If not completed tomorrow, call O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
109 Views