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29-10-2020 15:40 - edited 29-10-2020 15:42
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29-10-2020 15:40 - edited 29-10-2020 15:42
Hi,
I am on a "Data Big Bundle" and have accrued lots of Text credit. Up until recently and using a Sony Xperia Z5 I would regularly send long (e.g. 8 x 160) sms messages and they would be sent within my credit. I have just changed to a Samsung S10 and now find that even a moderate message is being charged at 45p as an MMS. There are no emoji's and no media attached.
- Is this equipment specific and if so is there a toggle to change back? I can't find one.
- Is this is a policy change by O2? If so I can't recall being told!
- If all else fails what is the maximum number of characters before an sms becomes an mms? I guess that the only way to check, as you are typing, is to block MMS and deal accordingly when the message won't go!!
HyFy
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on 29-10-2020 15:47
Guide: Accidental MMS Sending and How to Avoid it
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on 29-10-2020 15:47
Guide: Accidental MMS Sending and How to Avoid it
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-10-2020 15:49
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on 29-10-2020 15:49
On Samsung devices it is any text over 160 characters
The below is from Samsung support:
https://www.samsung.com/hk_en/support/mobile-devices/why-do-my-sms-messages-sometimes-change-to-mms-....
The latest Samsungs dont seem to have the option.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 30-10-2020 09:31
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on 30-10-2020 09:31
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on 30-10-2020 09:33
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on 30-10-2020 09:33
HyFy
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on 13-11-2020 21:46
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on 13-11-2020 21:46
Hi,
I have been askd to nominate an "ACCEPTED ANSWER". My problem is: what has to be ACCEPTED and what is ACCEPTABLE. I guess I am far from happy at having spent '00s of GBPs to find that I am restricted in a fashion that other users of other makes are not. I certainly won't be buying another SAMSUNG until they nominate an ACCEPTABLE answer. It may not be o2's issue but it is mine so...
I sent my daughter a long SMS the other day which I had to split into three parts of just less than 480 chars. each. She got so bored with it she hasn't bothered to reply. Who can blame her? I need SMS to communicate with computers and so I don't have the option of third party text messaging which overrides the SMS software. Hey ho - RTFM before buying...
HyFy
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on 13-11-2020 22:23
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on 13-11-2020 22:23
SMS (Short Message Service) is as the name implies, for short messages.
It's also old technology that was first introduced used in 1992 to a standard that was laid down in 1985.
They haven't changed much since except for the introduction of MMS which was designed to enable more data to be sent over the sms platform via an enhanced message service.
Consumer needs have now moved on but sms technology hasn't. Alternative messaging platforms are available for larger data transfers now and are better suited to messages that are, shall we say, long winded
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 14-11-2020 00:01
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on 14-11-2020 00:01

