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How leave o2

Anonymous
Not applicable

Please can you tel me how cancel my o2 ? I want to go somewhere else who can offer me a better services then o2

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jonsie
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If you are out of contract simply call 202 and give them 30 days notice. You will need a PAC to go to another network to keep your number and make sure the phone is not locked to O2 unless you are changing handsets.

However if the contract has't run the full term there may be termination fees.

Help here :

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/td-p/566774

http://www.o2.co.uk/help/account-and-billing/leaving-o2

https://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-c...

http://www.o2.co.uk/contactus

 

 

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jonsie
Level 94: Supreme
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Registered:

If you are out of contract simply call 202 and give them 30 days notice. You will need a PAC to go to another network to keep your number and make sure the phone is not locked to O2 unless you are changing handsets.

However if the contract has't run the full term there may be termination fees.

Help here :

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/td-p/566774

http://www.o2.co.uk/help/account-and-billing/leaving-o2

https://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-c...

http://www.o2.co.uk/contactus

 

 

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MI5
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@Anonymous

Hopefully all answered above but let us know if anything is unclear. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Unhappy
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How do you find out if your phone is just locked to 02 or if it works with any sim thanks

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jonsie
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@Unhappy wrote:

How do you find out if your phone is just locked to 02 or if it works with any sim thanks


If you bought it from O2 it will be locked

If you bought it from CPW it will be unlocked unless its an iphone

If you bought it anywhere else then you need to try another network sim in the phone

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MI5
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@Unhappy wrote:

How do you find out if your phone is just locked to 02 or if it works with any sim thanks


Some phones have service menus that will tell you but the easiest way is to get free PAYG sims from different networks and see which ones work.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Garykent
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I’ve had enough of them. I’ve been trying for 4 days through phone my o2 ap and even internet it lets you get so far then just says can’t load page or shuts you down. I just want rid of them had enough
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Cleoriff
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@Garykent 

Guide: Cancelling Your Contract 

Veritas Numquam Perit

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