How is my payment split up

[JoshF]

Out of my monthly payment, how can I find out how much goes to the device and how much is for my data, texts and minutes?

[Cleoriff]

@JoshF 

This should help

Guide: How does O2 Refresh work? 

and Guide: How do I get to the 'Download Bill' page? (which will show you how your bill is split.

[MI5]

@JoshF 

If you're on a standard contract with just one bill you won't know as it is all combined together.

If on refresh, you have a device payment and an airtime payment so it's obvious which is which.

I suspect yours is a standard contract?

[JoshF]

I must be on the standard contract then. Does that mean if I want to end my contract early I would need to pay for all the remaining months airtime charge?

[MI5]

@JoshF 

Yes it would unfortunately.

Text INFO to 85075 to get details on any early termination fees that may be payable. 

[jonsie]

Text INFO to 85075 to check for any charges to end your contract @JoshF 

[O2Sophie]

Hi, JoshF,

I recommend that you download the myo2 app from your app store, as it will show you if you have a refresh tariff or standard tariff.

The refresh tariff is split into two sections -how much you pay for the tariff and how much for the device plan.

If it's a standard tariff, it will just be one amount to pay.

Hope this helps.

[JoshF]

I am on the standard contract which means I would have to pay a rediculas amount to end my contract. I though every contract for the past 10 years was split between airtime and device charges.

[O2Sophie]

Unfortunately, if your contract wasn't taken out with o2 directly, then you will be on a standard tariff with whomever you took out your last contract. Sorry I couldn't be more help to you.

[gmarkj]

Depends on where you got the deal from @JoshF.
o2 only do refresh if you got it from them (in a shop, their own website or over the phone).
If you got it from CarphoneWarehouse, or mobiles.co.uk or another firm then it is a"standard" 24 month contract...