Over the last week, I've been targeted by a fraudster several times. They have taken out mobile insurance & a 24-month contract out in my name. I was informed of this by the 'welcome' letters 02 have sent to my address. I checked with 02, & they have not used my bank details, so how have they managed to do this? Surely, they would need to use my bank details otherwise what is the point? I don't understand.
Solved! Go to Solution.
How could a credit check be performed without O2 having your bank details. I dont see how a new account could be set up......unless, do you already have an O2 account? If so, the fraudsters have additional an additional connection your account.
As @MI5 says, inform the fraud team ASAP.
In certain retailers yes, as long as they have something in the persons name and with their address, and say they will pay by debit card each month, the proof of id is via a chip and pin transaction for a £1.00, you can also give a different name to what the account is in, as their is no verification of bank account details until it is submitted to the bank for payment.
You give the name as Mr T Fonica
SortCode **Personal info**
As long as the sortcode and Acc Number are validated then no issue until presentation...
A while ago, I was targeted by fraudster pretending to have sent me emails from O2 and Vodafone. In fact, it was just a scam. I have quickly reported the matter to O2 and Vodafone without clicking on any links on the email itself.
I would suggest that when you sign up for a mobile contract or any contracts, never agree to receive any marketing information. You should also change your password to a more robust password as kindly suggested by one of the contributors here.
Welcome to the community @Anonymous Sorry you had to join under such circumstances Have you had a chance to speak to the fraud team yet?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
Track usage, upgrade and get support with the My O2 appDownload My O2