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How frequently do I need to use my sim so that O2 does not put it out of use?

Anonymous
Not applicable

I am going to travel for the next month or so and haven't topped up my sim in a month. I was told by someone who is with another provider that her sim was disconnected as she did not make a chargeable call in 2/3 months. Is this also the case with O2? Also, what if I use the sim for data but do not make a charegable call for the same period?

 

Thanks in advance!

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jonsie
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jonsie
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You need to make a chargeable call every 6 months and top up every 999 days.

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MI5
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If you top up the sim to pay for data that will also keep it active.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gindygoo
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Hi there,

Welcome to the community. You need to use your phone for a chargeable call every six months, as stated above.

But you're only going away for a couple of months so you should be absolutely fine.

Enjoy your travels,

Charlie.

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Cleoriff
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Hi @Anonymous I have 2 phones. One is PAYG and I keep it topped up for emergencies as such. It always goes with me when I travel abroad frequently....

Veritas Numquam Perit

Girl in a jacket
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