on 24-10-2014 18:36
on 24-10-2014 18:36
Hi folks,
How on earth do you cancel?
Just been kept waiting 37 minutes on the phone to get through to cancellations. (Option 2 I think it was)
Sorry, but I can't sit on the phone for an hour just to talk to someone.
Would cancelling the direct debit and just waiting for them to write to me be the way to go?
I've got the money sat here to give them.
Cheers
Solved! Go to Solution.
on 25-10-2014 09:59
on 25-10-2014 09:59
Number porting takes usually 48 hours but you are actually migrating the number from one platform to another which in essence is similar to a sim swap and should be done within 24 hours.
on 25-10-2014 10:06
on 25-10-2014 10:06
@jonsie wrote:Number porting takes usually 48 hours but you are actually migrating the number from one platform to another which in essence is similar to a sim swap and should be done within 24 hours.
And there you are @Anonymous ...as if by magic...the 'oracle' has spoken... Thanks @jonsie
Veritas Numquam Perit
on 25-10-2014 10:11
on 25-10-2014 10:11
on 25-10-2014 16:24
on 25-10-2014 16:25
on 25-10-2014 16:25
@Anonymous wrote:
So the phone call went smoothly today apart from my termination fee quote which is more expensive than I was told last time.. but really I just want this resolved now so I will pay anything.
All done and dusted, just waiting for my current SIM to lose signal and go to phone heaven...
Brilliant...fingers crossed then...:smileywink:
Veritas Numquam Perit
on 25-10-2014 16:26
on 25-10-2014 16:26
on 25-10-2014 16:28
on 25-10-2014 16:29
on 25-10-2014 16:29
on 25-10-2014 16:38
on 25-10-2014 16:38
on 25-10-2014 16:43