This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

How do i remove Sync 1?

Go to solution
MartyMcfly74
Level 1: Joiner
  • 7 Posts
  • 3 Topics
  • 0 Solutions
Registered:

on ‎01-01-2022 11:21

on ‎01-01-2022 11:21

I had an esim on my apple watch but was not using it.

How do i cancel this?

I removed it via the applewatch app on the iphone but it warned i might need to contact my provider.

 

Cannot see anything on o2 page to help.

Can someone shed some light?

Message 1 of 3
4,766 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎01-01-2022 11:31

on ‎01-01-2022 11:31

@MartyMcfly74 

If you bought it from O2, you need to pay off the watch device plan first.

If from elsewhere, you can just call and cancel the plan.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
4,763 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 151661 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎01-01-2022 11:31

on ‎01-01-2022 11:31

@MartyMcfly74 

If you bought it from O2, you need to pay off the watch device plan first.

If from elsewhere, you can just call and cancel the plan.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
4,764 Views
0 Kudos

Go to solution
MartyMcfly74
Level 1: Joiner
In response to MI5
  • 7 Posts
  • 3 Topics
  • 0 Solutions
Registered:

on ‎01-01-2022 11:45

on ‎01-01-2022 11:45

Thanks i own the watch, so it was just the e-sim.

Thank you.

Message 3 of 3
4,759 Views
Top Kudoed Authors
View All
Top