on 26-08-2020 15:18
i have a contract on an ipad that i want to cancel. ipad is paid for and no longer use it. I can not find a way of sending a cancel it instruction. Nothing on my 02, links on website go round and round and the phones are for emergency only. I just want to cancel it!
on 26-08-2020 16:17
on 26-08-2020 16:17
@Mandi2 Customer service numbers are here: Guide: Coronavirus Community Help and Support
Because you're not buying anything, O2 doesn't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.