How do i block spam texts charging my phone

[TG1]

Could any one help please, i have already checked the forum but cannot find up to date info. i am constantly getting charged for receiving text messages i have not even signed up too, i cant see any where on my account where i can put a bar on this nor can i get hold of o2 by phone, i cannot even see an email address to contact them, this is getting past a joke now

Any help gratefully received.

[Cleoriff]

Hi @TG1 

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

[Cataholic2020]

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

[TG1]

thank you for your quick reply and information, there really needs to be more done about this type of thisng its basically theft with a smile!

[Cleoriff]

I agree @TG1 

[jonsie]

Theft with a bloody laugh!!