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How do I upgrade my phone and keep the same airtime plan

weeniehampo
Level 1: Joiner
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on ‎21-10-2023 12:57

on ‎21-10-2023 12:57

Hi, I want to upgrade my handset to a Samsung S23 but keep the same airtime plan (which I am very happy with). I can't find a way to do this on-line, please advise...

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MI5
Level 94: Supreme
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on ‎21-10-2023 13:04

on ‎21-10-2023 13:04

@weeniehampo 

When you upgrade you have to take one of the tariffs offered.

You can adjust the amount of data to suit your needs.

O2 custom plans | The phone you want for less | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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on ‎22-10-2023 16:22

on ‎22-10-2023 16:22

@weeniehampo 

An alternative is to buy a handset from someone else. Samsung themselves are doing some very nice trade-in deals at the moment. With the iPhone and Google Pixel releases, I suppose that they have needed to do something to keep folks interested !  

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