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How do I remove a family member's number from my account that I no longer wish to pay?

Tia_M
Level 1: Joiner
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Registered:

Hi, I'm looking to find out how to remove my mum's number from my account, as I no longer wish to pay her contract. 

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madasaf1sh
Level 77: Grand Master
  • 11630 Posts
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Registered:

@Tia_M 

 

You have 2 choices


1. Cancel the contract completely via customer services.

 

2. Your Mum, will need to sign up for her own contract, and then migrate number to the new contract.

 

You will need to pay any outstanding sums / termination charges on the account either way.


have a look a these guides Guide: Cancelling Your Contract 

Guide: Migration & porting into O2  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11630 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Tia_M 

 

You have 2 choices


1. Cancel the contract completely via customer services.

 

2. Your Mum, will need to sign up for her own contract, and then migrate number to the new contract.

 

You will need to pay any outstanding sums / termination charges on the account either way.


have a look a these guides Guide: Cancelling Your Contract 

Guide: Migration & porting into O2  

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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