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How do I get the buds??

sge35
Level 1: Joiner
  • 1 Posts
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Registered:

HI there, last month joined o2, it says on my email receipt:

Your order details
Item(s) ordered: 3 20**Personal info** SaturdayStandardDelivery £5.99
        2 Claim Samsung Buds Live £0.00
        1 Samsung Galaxy A52s 5G 128GB Black O2

 

The buds have not arrived and I've no way of knowing how to claim them as there is no documentation that says so in the email or box?

 

Any help appreciated!

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madasaf1sh
Level 56: Guvnor
  • 3749 Posts
  • 26 Topics
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Registered:

@sge35 

 

You need to claim direct from  Samsung

 

https://2021.samsungpromotions.claims/a52s5ggift

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3749 Posts
  • 26 Topics
  • 891 Solutions
Registered:

@sge35 

 

You need to claim direct from  Samsung

 

https://2021.samsungpromotions.claims/a52s5ggift

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
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