How do I get the buds??

[sge35]

HI there, last month joined o2, it says on my email receipt:

Your order details
Item(s) ordered: 3 20**Personal info** SaturdayStandardDelivery £5.99
        2 Claim Samsung Buds Live £0.00
        1 Samsung Galaxy A52s 5G 128GB Black O2

The buds have not arrived and I've no way of knowing how to claim them as there is no documentation that says so in the email or box?

Any help appreciated!

[madasaf1sh · Accepted solution]

@sge35 

You need to claim direct from  Samsung

https://2021.samsungpromotions.claims/a52s5ggift