How do I cancel my contract

[Cancelling]

I can find anything on the website where I can cancel my contract? I've done over the 24 month term and want to get a better deal?

[Cleoriff]

@Cancelling

Follow the info here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

[MI5 · Accepted solution]

@Cancelling how to cancel here but if you want to try for a better deal, call 202 and choose the option of thinking or leaving.

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

[Cleoriff]

Also if leaving then info on getting your PAC here https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

Best of luck..

[jonsie]

Unfortunately you can't cancel online. it would be so much easier if the option was available via My O2 though I can understand how some people think they can just cancel at any time if it was there as an option.

[Anonymous]

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@jonsie wrote:

Unfortunately you can't cancel online. it would be so much easier if the option was available via My O2 though I can understand how some people think they can just cancel at any time if it was there as an option.

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Be an very expensive option if they tried that 

[MI5]

It could be done easily enough. If you try to upgrade in advance it adds the buyout fee to your basket and takes payment by card so the same process could be applied to cancellation fees.