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How do I apply loyalty discount to account

Kim02
Level 1: Joiner
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I have just started an upgrade on my account for the second phone on the account. The gentleman said I am entitled to a 20% discount and gave me a code and told  me to type in loyalty. I cannot remember what to do, can you advise me

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MI5
Level 94: Supreme
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@Kim02 

See guide here Guide: O2 Open & Friends and Family discounts - How to sign up 

In short, text the word LOYALTY to 21500

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151763 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Kim02 

See guide here Guide: O2 Open & Friends and Family discounts - How to sign up 

In short, text the word LOYALTY to 21500

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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