Solved: Re: How can i change my sim if I can't get texts

Anonymous · ‎05-11-2017

I have received my new sim card but cant activate it as I dont have mobile service here, is there another way round this?

jonsie · ‎05-11-2017

Only by calling customer service or use live chat.

Can you not travel to an area of coverage or is that out of the question?

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎05-11-2017

Only by calling customer service or use live chat.

Can you not travel to an area of coverage or is that out of the question?

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-11-2017

By calling customer services http://www.o2.co.uk/contactus or by going in store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎06-11-2017

Hello @Anonymous, welcome to our forum! Please let us know how you're getting on with the SIM and if you managed to sort it out in the end?

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