This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

How can I know that my order is confirmed?

Vismaya
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎18-07-2024 22:30

on ‎18-07-2024 22:30

When I was doing the payment the phone get hanged and I was not suppose to see the confirmation regarding successful. When I go through my account balance amount was gone for the payment. Still I can't see the confirmation or order number 

Message 1 of 2
185 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 148670 Posts
  • 640 Topics
  • 28437 Solutions
Registered:

on ‎18-07-2024 22:38

on ‎18-07-2024 22:38

@Vismaya 

Looks like you should contact the sales team in the morning as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
178 Views
0 Kudos
Top Kudoed Authors
View All
Top