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How can I get a replacement sim card for my new phone

NMCD
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‎10-04-2020 09:43 - edited ‎10-04-2020 09:51

‎10-04-2020 09:43 - edited ‎10-04-2020 09:51

Hi - does anyone know how I can get a new sim card from O2 - I've just bought an iPhone XS and it's a smaller sim card (nano). Not needing a new phone number. No luck on the phone at the moment and shops all closed.

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MI5
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on ‎10-04-2020 09:56

on ‎10-04-2020 09:56

@NMCD 

Keep trying Guide: Coronavirus Community Help and Support 

 

Have you checked if you can push the middle out of your old SIM?

What phone did you have before?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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NMCD
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on ‎10-04-2020 11:35

on ‎10-04-2020 11:35

Hi there. Currently on an oldish Samsung Galaxy S5, micro sim as far as I know. Thanks

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MI5
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on ‎10-04-2020 11:50

on ‎10-04-2020 11:50

@NMCD 

I think you're correct.

Give customer service a call Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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