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How can I find out if phone is insured and how to make claim (I know it is just can’t find details)

AnitaKN
Level 1: Joiner
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My phone is insured but I can’t find details. Where would they be?

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pgn
Level 58: Overseer
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Hi @AnitaKN - assuming you have it with O2 Insurance, your bill may help show that monthly payment. Meantime, this is info on O2's website regarding O2 Insure, assuming you have not taken out insurance with a different provider/insurer, or have it covered on a household contents policy.  

https://www.o2.co.uk/help/digital-services/o2-insurance

Good luck!

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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pgn
Level 58: Overseer
  • 21309 Posts
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Registered:

Hi @AnitaKN - assuming you have it with O2 Insurance, your bill may help show that monthly payment. Meantime, this is info on O2's website regarding O2 Insure, assuming you have not taken out insurance with a different provider/insurer, or have it covered on a household contents policy.  

https://www.o2.co.uk/help/digital-services/o2-insurance

Good luck!

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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MI5
Level 94: Supreme
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@AnitaKN 

It will also show as a bolt on in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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gmarkj
Level 57: Major
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It might be covered if you have a paid for bank account, or covered under your house (contents) insurance @AnitaKN 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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