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How can I find out if phone is insured and how to make claim (I know it is just can’t find details)

AnitaKN
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My phone is insured but I can’t find details. Where would they be?

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pgn
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Hi @AnitaKN - assuming you have it with O2 Insurance, your bill may help show that monthly payment. Meantime, this is info on O2's website regarding O2 Insure, assuming you have not taken out insurance with a different provider/insurer, or have it covered on a household contents policy.  

https://www.o2.co.uk/help/digital-services/o2-insurance

Good luck!

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pgn
Level 74: Whizz kid
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Hi @AnitaKN - assuming you have it with O2 Insurance, your bill may help show that monthly payment. Meantime, this is info on O2's website regarding O2 Insure, assuming you have not taken out insurance with a different provider/insurer, or have it covered on a household contents policy.  

https://www.o2.co.uk/help/digital-services/o2-insurance

Good luck!

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MI5
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@AnitaKN 

It will also show as a bolt on in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
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It might be covered if you have a paid for bank account, or covered under your house (contents) insurance @AnitaKN 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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