04-12-2020 21:17
Solved! Go to Solution.
04-12-2020 21:44
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
Opening times below. Best time to call is 8am
Monday - Friday | 8am - 9pm |
Saturday | 8am - 8pm |
Sunday | 8am - 6pm |
Veritas Numquam Perit
04-12-2020 21:44
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
Opening times below. Best time to call is 8am
Monday - Friday | 8am - 9pm |
Saturday | 8am - 8pm |
Sunday | 8am - 6pm |
Veritas Numquam Perit
04-12-2020 21:54
04-12-2020 21:57
04-12-2020 21:57
05-12-2020 00:46
05-12-2020 00:46
@JohnDunne68 If you're within the 14 day window, you still have time to change your mind and go back to EE.
05-12-2020 18:05