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How can I change the email address my O2 mobile bills come to?

Anonymous
Not applicable

Topic.

 

I would prefer paper bills in the post, but O2 don't do that, with paper bills though, Dad keeps them in a file and knows how much I'm spending each month (and then gives me a 20 minute lecture/rant about how I'm spending too much)

 

 

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MI5
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Change it in your contact details in "My O2"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:
Change it in your contact details in "My O2"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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I remember them same kind of lectures too Richard.

 

Smiley LOL

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Anonymous
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I couldn't find the option to change it on My O2 so I phoned customer services, they've successfully changed it.

 

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Anonymous
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Result !

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Anonymous
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Indeed, the Mods can close this now, no need for further comment.

 

 

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perksie
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Shame you couldn't find it, anyway you're sorted out now.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Frogger
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I cannot find the option either
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MI5
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It would appear, from other threads, that some people don't have the option.... Not sure why but call CS and they can change it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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perksie
Level 69: Guiding Light
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This would be your user name which is your email address and you can change it in:

 

https://accounts.o2.co.uk/

 

 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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