How can I change my direct debit date online

[Anonymous]

Hi,

i have a monthly contract and act and need to change my DD date, any ideas how to do this online?

thanks 

[Cleoriff · Accepted solution]

Hi @Anonymous it cant be done online. You have to contact customer services http://www.o2.co.uk/help/account-and-billing/payment-date-and-billing-date

If you ring first thing this morning they should be able to help http://www.o2.co.uk/contactus

[MI5]

You need at least 6 clear days before the normal payment date for the change to go through and you could pay twice the first month, once on the normal date and again on the new date.