How To View March 2015 Mobile Phone Use To Date

[Anonymous]

Hello, I'm a bit confused.  I used to be able to view my old bills and also the current month's usage quite easily on the 02 web site.  However, things seem to have changed and I can only view last month's call/text details.  I need to check March 2015 calls/text details to date but can't see how I can access them on the new screen.  Can anyone help?  Thank you.

[Anonymous]

Hi @Anonymous and welcome.

If you go to myo2 the information should be there.

[Anonymous · Accepted solution]

Sorry @Anonymous I pressed send too quick. Using the mobile version of myo2 (as I have just tried it myself).

Go to the myo2 app.
Enter your pin number & wait for screen to change.
Top entry is recent charges.
Click on recent charges and away you go

[MI5]

I can't see current months charges in my, My O2 anymore since the changes.
We have been told by community admin that it is being looked into.

[Anonymous]

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@Anonymous wrote:
Sorry @Anonymous I pressed send too quick. Using the mobile version of myo2 (as I have just tried it myself).

Go to the myo2 app.
Enter your pin number & wait for screen to change.
Top entry is recent charges.
Click on recent charges and away you go

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@Anonymous   As far as I can see (and as you know I am not exactly a whizz kid using these infernal machines) the My O2 app will quite quickly show me current monthly charges that are ADDITIONAL to my tarif - but it won't give me details of calls within my allowance; that has to wait for the actual bill.  Have to say though it is not clear to me exactly what info the OP is wanting - charges or other usage info (number called;length of call etc)

[Anonymous]

@Anonymous I cant check the website version of myo2 as it doesn't appear to be working at present hence my "I pressed send too early" comment

[Anonymous]

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@Anonymous wrote:
@Anonymous I cant check the website version of myo2 as it doesn't appear to be working at present hence my "I pressed send too early" comment

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 My O2 is working fine for me at present both on PC and  also the mobile app version - maybe a localised problem.

[Anonymous]

The app is working but I tried on my phone to get on to Web version and it would not log me in.

[Cleoriff]

All aspects of MyO2 are working well for me on PC and phone....and I am in Spain...:smileywink:

[Cleoriff]

I am also able to view detailed charges of last 6 months bills in view and compare bills at the bottom of the page...