How Long Does 4G Take To Install?

[Anonymous]

4G installation started on 3rd June in the Armagh area of NI. Signal has been terrible for years so this improvement for the network is long overdue. Since 3rd jkune the signal has been awful, but this is to be expected (according to status.o2.co.uk) whilst masts are improved and 4G installed. It has been almost a fortnight now and the engineers are still working on it and the signal is still awful. Does anyone know roughly how long it takes the engineers to boost the 2G and 3G signals and install 4G on the masts? Cheers.

[Anonymous]

OK, it's now October and 4G has appeared in one part of Armagh (the outskirts heading out of the city of all places!) but the rest of the city still doesn't have it or any stable 3G coverage. This has been going on since June, over 4 months ago! Every time I check on the "Live Status" page, it tells me work is due to be carried out in the following days in the aera. But seriously, 4 months of this 'work' and still no proper 3G coverage (despite what the "Coverage Checker" page tells you), let alone 4G? This is a disgrace.

[gindygoo]

@Anonymous-campbell you could call 202 and see if they're willing to give you some sort of goodwill payment. It's far from a certainty that they'll cough up but with a shot.

[jonsie]

It took almost 12 months to travel from Manchester to Bolton....12 miles centre to centre. Even now there are large areas with only E coverage....

[Anonymous]

I'm not really after financial compensation, I just want to be able to use my phone! I have a business contract with them and am paying almost £200 a month for 5 users and would expect a better service than this.

[jonsie]

I sympathise. Have you tried TuGo? Available for phone and there's a Web version for PC. 

[Anonymous]

TuGo isn't suitable as we already have an O2 Boostbox for the office but the problems we are having is when we are out and about, where there is no wifi coverage to use TuGo, and next to no 3G or 4G either.

[gindygoo]

Then I'm sorry but there's not much else any of us can really advise. You could go down the complaints route with a view to being released from your contract, but it's unlikely that they'll do it from what I've seen from others in similar positions.

I wish you luck, let us know how things pan out.