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Hotspot not working Iphone 11 Pro

Mikey22
Level 1: Joiner
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Hello,
Recently, I noticed that I couldn't connect to my personal hotspot from any device. It turns on fine, but when I try to connect to it on any devices, it can't connect. I have a £30 Big bundle with 100GB per month. Is there any way to fix it?
I already tried:
·Rebooting the phone
·Rebooting the device I am trying to connect to
·calling O2 for support but getting no response
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Cleoriff
Level 94: Supreme
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@Mikey22 

Have you got iData enabled on your phone?

You need to call O2. All numbers are in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket
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madasaf1sh
Level 78: King of Kings
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@Mikey22

Using the hotspot can be done, but you need to use the payandgo.o2.co.uk APN on your phone.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
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