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Level 1: Joiner
Posts: 2
Registered: ‎04-01-2019
Accepted Solution

Historical Invoice

Is there a way that I am able to get a copy of my invoice from 2014. I know that invoices need to be kept for at least 6 years for Tax reasons but MyO2 only allows me to look back 2 years

Posts: 87,646
Topics: 532
Solutions: 11,158
Registered: ‎04-04-2012

Re: Historical Invoice

@Tracey69 unfortunately not. You can only get back 2 years of bills .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎04-01-2019

Re: Historical Invoice

But they must have a record as they would need to prove the value and VAt upon a VAT inspection

Posts: 87,646
Topics: 532
Solutions: 11,158
Registered: ‎04-04-2012

Re: Historical Invoice

Call and ask but they only usually provide the last 2 years http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 69,878
Topics: 547
Solutions: 3,412
Registered: ‎04-01-2009

Re: Historical Invoice

I'm sure if you speak to someone prepared to go that extra mile they can help you  It's just finding someone....