Solved: Re: Historical Invoice

Tracey69 · ‎04-01-2019

Is there a way that I am able to get a copy of my invoice from 2014. I know that invoices need to be kept for at least 6 years for Tax reasons but MyO2 only allows me to look back 2 years

MI5 · ‎04-01-2019

@Tracey69 unfortunately not. You can only get back 2 years of bills .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-01-2019

@Tracey69 unfortunately not. You can only get back 2 years of bills .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Tracey69 · ‎04-01-2019

But they must have a record as they would need to prove the value and VAt upon a VAT inspection

MI5 · ‎04-01-2019

Call and ask but they only usually provide the last 2 years http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎04-01-2019

I'm sure if you speak to someone prepared to go that extra mile they can help you It's just finding someone....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

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