Getting really hacked off, can't speak to anyone regarding this new contract I took out!!!
Originally ordered on line, but order wasn't processed as O2 overwhelmed by orders af start of lockdown.
Managed to call and spoke with Hannah, agreed a 24 month contract, was £31, discounted to £27,so I agreed.
Wasn't kept up to date of delivery for new tablet, and as I still work, was lucky to be at home when it arrived out of the blue.. no warning from O2 delivery imminent, after a week/ten day wait for it..
Nowjust been billed £31 for first month.
Can't get through on phone and can't get in a shop as they're closed, online ruddy useless, being sent in circles...
Really frustrated...
Cannot find any emails from O2 to refer back to either on my phone Arrrrgh!!!
ANY HELP GRATEFULLY ACCEPTED
