on 14-10-2023 10:42 - last edited on 14-10-2023 17:38 by Mike_T
I've had my latest bill today. Due to some overpayment/some sort of issue with switch up my airtime plan was in credit, so I only have my devices to pay this month,but something doesn't add up. My fold5 is £48.59, and then I have 2 watches, £11 & £5, totalling £64.59, but somehow O2 have come to the total of £87.04.
Am I missing something?
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
on 14-10-2023 11:03
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
on 14-10-2023 16:04
on 14-10-2023 16:04