cancel
Showing results for 
Search instead for 
Did you mean: 

Hi

71kk1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Just got a pay monthly sim but when I check my account it says I have a Nokia130 but I don’t just a sim card why is this?

Message 1 of 2
64 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 124116 Posts
  • 612 Topics
  • 20211 Solutions
Registered:

@71kk1 

Maybe a phone you used previously with O2?

The device details are supposed to automatically update, but they rarely do.

It does not make any difference to the operation of your account though, so don't worry about it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
60 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 124116 Posts
  • 612 Topics
  • 20211 Solutions
Registered:

@71kk1 

Maybe a phone you used previously with O2?

The device details are supposed to automatically update, but they rarely do.

It does not make any difference to the operation of your account though, so don't worry about it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
61 Views