Solved: Hi

71kk1 · ‎07-10-2021

Just got a pay monthly sim but when I check my account it says I have a Nokia130 but I don’t just a sim card why is this?

MI5 · ‎07-10-2021

@71kk1

Maybe a phone you used previously with O2?

The device details are supposed to automatically update, but they rarely do.

It does not make any difference to the operation of your account though, so don't worry about it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-10-2021

@71kk1

Maybe a phone you used previously with O2?

The device details are supposed to automatically update, but they rarely do.

It does not make any difference to the operation of your account though, so don't worry about it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Hi

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived