Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎02-08-2019
Accepted Solution


I’ve just changed from PayasGo to PayMonthly ,I’ve received the new SIM card ,but I’d like to have the same number . The old sim is still working,just the number from the new SIM card is other .
Level 43: Bright Spark
Posts: 4,158
Registered: ‎26-03-2014

Re: Hi

Give customer services a call and they will arrange this for you.
They are on 202 from the pay monthly sim.
Now using the LG V30.

Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
Community Manager
Posts: 6,247
Registered: ‎23-07-2014

Re: Hi

Hey @Laura5 , how are you getting on with this since you last posted?


In addition to the above, you can check Guide: How to find help & contact O2 for additional ways to contact O2 in case you find it helpful. Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy