Solved: Re: Hi

Laura5 · ‎02-08-2019

I’ve just changed from PayasGo to PayMonthly ,I’ve received the new SIM card ,but I’d like to have the same number . The old sim is still working,just the number from the new SIM card is other .

gmarkj · ‎02-08-2019

Give customer services a call and they will arrange this for you.
They are on 202 from the pay monthly sim.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎02-08-2019

Give customer services a call and they will arrange this for you.
They are on 202 from the pay monthly sim.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Marjo · ‎05-08-2019

Hey @Laura5 , how are you getting on with this since you last posted?

In addition to the above, you can check Guide: How to find help & contact O2 for additional ways to contact O2 in case you find it helpful.

O2

Hi

Hwonto activate sim

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Switch up and Disney plua

Can I use my O2 SIM in USA during holidays?

Restricted service