Solved: Hi ordered a e sim but phone doesn't support e sim

Cgordon · ‎12-11-2024

I ordered a new contract via e sim yesterday but I have just realised I have a phone that doesn't support e sim

madasaf1sh · ‎12-11-2024

You will either have to pop to an o2 store with Photo ID , and they can sort you a physical SIM card, or contact o2 Guide: How to find help & contact O2 and they will post you one out.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎12-11-2024

@Cgordon

You will either have to pop to an o2 store with Photo ID , and they can sort you a physical SIM card, or contact o2 Guide: How to find help & contact O2 and they will post you one out.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎12-11-2024

Lucky escape @Cgordon

So many issues with esims.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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