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Hi ordered a e sim but phone doesn't support e sim

Cgordon
Level 1: Joiner
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I ordered a new contract via e sim yesterday but I have just realised I have a phone that doesn't support e sim

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madasaf1sh
Level 78: King of Kings
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@Cgordon 

 

You will either have to pop to an o2 store with Photo ID , and they can sort you a physical SIM card, or contact o2 Guide: How to find help & contact O2  and they will post you one out.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12014 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Cgordon 

 

You will either have to pop to an o2 store with Photo ID , and they can sort you a physical SIM card, or contact o2 Guide: How to find help & contact O2  and they will post you one out.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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Lucky escape @Cgordon 

So many issues with esims.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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